She is a highly experienced Indonesian domestic helper with a strong track record of long-term employment with the same Singaporean Chinese family, reflecting her reliability, loyalty, and excellent work ethic. From 2003 to 2011, she served her employer in a three-storey landed house, independently managing full household duties including cleaning, laundry, cooking, and marketing for a two-person household. She continued working with the same employer again from 2014 to 2016, taking on even broader responsibilities such as ironing, gardening, swimming pool maintenance, and cooking in another three-storey landed home. Her employment ended only because the employer relocated to Hong Kong. She is known for being trustworthy, hardworking, and capable of managing large homes with minimal supervision.